User Account- TLD Not Permitted
Dear Counselor,
The top level domain (TLD) in your email address is not permitted. Please use a different email address.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Technical Support
HUD published the Final Rule for Housing Counseling Certification in the Federal Register on December 14, 2016. This rule implements statutory requirements that housing counseling required under or provided in connection with all HUD programs will be provided by HUD-Certified Housing Counselors.
User Account- Updated Email
Dear Counselor,
You are able to update your email by logging into your account and selecting "Edit" on the User Profile Dashboard.
Below your State location is the change password or email link.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Two-Factor Authentication Reset
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
HUD's Office of Housing Counseling
#HUDCertifiedProud
Use #HUDCertifiedProud once you are HUD Certified!